The early days taught us everything
Our first office was a shared space in South Melbourne. Three of us, endless coffee, and conversations with business owners who were frustrated by vague benchmarks and industry jargon.
We spent months just listening. What did they actually need? Turns out, people wanted to see how their numbers stacked up against similar businesses. But more than that, they wanted context. What do these comparisons mean? Where should I focus next?
By mid-2020, we'd built our first prototype. It wasn't fancy, but it answered real questions. And businesses started using it to spot gaps they hadn't noticed before.